Hello, my names Teresa and I received two Maltese puppies from USA with absolutely no problems because ROYAL PET LOGISTICS shipped them to me. I've had some problems before getting little puppies and bringing here because of the heat embargo with most of the airlines.
ROYAL PET LOGISTICS are very professional and their customer relations is good! From the moment I spoke to Mike at the customer service to the arrival of the puppies, the entire crew was there for me every step of the way and to ensure that I get my babies in good conditions. All concerns were addressed immediately. Their wide knowledge on foreign and domestic transporting and care for the animal made it so easy to transport her from Cancun Mexico to San Francisco in the U.S. I would have never known of all the paperwork needed to be done in order to get pets here. I could never have done it without ROYAL PET LOGISTICS , Thank you so much. I highly recommend anybody needing assistance in relocating pets to contact ROYAL PET LOGISTICS and get your animal safe in your hands!!
Thank you so very much
- Teresa Ramirez
This is mainly to thank ROYAL PET LOGISTICS workers who made the transport of our little dog, Spiky, very easy and stress free! Not only that, we constantly received updates on the where about of Spiky during the entire trip!! Their caring, helpfulness, and knowledge of the procedure made the entire process easy and less stressful for all! We can't thank you enough and highly recommend your services in relocating pets internationally!!
- Irina M.
Thanks for taking such good care of our golden retrievers, Bill and Sammy, during our recent move from Mexico to San Diego. The way in which you picked up the dogs reassured us that they were not only in competent and loving hands. We had been very concerned about their journey so much. But the way you explained everything included especially the flight times with the weather conditions, required crate sizes and even best toys and blankets for their crates really reassured us of what our dogs were going to experience which is care and professionalism. We are very grateful and will use your service for our future moves!
ROYAL PET LOGISTICS are simply the best for the great job they did in moving my dogs from Sacramento to New Mexico! We wanted to move our two giant English bulldog puppies and we thought it might be a real challenge. Instead, ROYAL PET LOGISTICS quickly provided information on how to go about it, flight schedules, pick-up arrangements and even delivery services.
We were also able to purchase giant crates for the dogs! We will continue to use ROYAL PET LOGISTICS for all our pet transportation needs and will always be assured of the best possible service, prices and good professionalism from them for our dogs.
- Sophia in New Mexico
I want to thank you as everything went so smoothly in transporting my cats to Dallas TX - it was wonderful and both cats were delivered all very healthy before noon on Saturday. They were all quite happy to be reunited with me and family, and I with them. I can't thank you enough for everything that you did to facilitate this process because without your instructions and help I would have still been here without my cats, I will be happy to recommend ROYAL PET LOGISTICS to all of my friends and family moving their animals!
- Samantha and James Dallas TX.
Hello Everyone, I am happy to report that our Siberian husky dog is doing very well. He has quickly settled back into the family and is back to being spoiled. Thank you for all of the help you provided to make this happen. We are so happy to have him back with us! It was a long journey from USA and Sydney could not have done it without you. It was very stressful at times & you got us through. I just want to let you know that I was very satisfied with everything.
Dear Customer service,
I am writing to thank you for the terrific job you did in transporting our dog Skylie from Acapulco, Mexico to Montreal Canada in December.
Beginning with the paperwork to all the health permits needed, everything went smoothly, thanks to your guidance. We are very certain that Skylie received the best of care during her trip. All the communications along the way to confirm Skylie status were timely and occurred just as you confirmed they would. Everything went on good because of you, and for that we are forever grateful.
Our baby is doing very well here with us, we will be contacting you again when we shall be returning for work and vacations to Mexico.
Thanks again for your help in delivering our dog to us, safe, sound and healthy.
- Lisa Rice